The Indian fashion and lifestyle e-commerce portal”Jabong.com”
Jabong.com is a young and vibrant company that aims to provide good quality branded products. Jabong.com caters to the fashion needs of men, women and kids across footwear, apparel, jewellery and accessories.
The site started operations in January 2012. It was co-founded by Arun Chandra Mohan, Praveen Sinha, and Lakshmi Potluri after which Manu Jain, and Mukul Bafana joined the organization.The managing officers are Arun Chandra Mohan and Praveen Sinha.
In March 2013, Jabong was shipping 6000-7000 orders a day. According to the The Economist, Jabong clocked gross sales of around US $ 100-150 mn in 2012. As per the Livemint article, during September 2013 Jabong was shipping 14,000 orders on a daily basis out of which 60% were from small towns.
Jabong was one of the most visited e-commerce sites during the Great Online Shopping Festival 2013. Company representatives claimed that its revenues increased five to six times compared to a usual day, and that Jabong set a record for sale in the male fashion category.In 2014, Manu Jain left Jabong and joined Xiaomi India.
Jabong.com follows both an inventory model and a managed marketplace model. In the inventory model, products are sourced from brands and stored in the Jabong warehouse. In the managed marketplace model, Jabong provides marketing, logistics and delivery
At Jabong.com we strive to achieve the highest level of “Customer Satisfaction” possible. Our cutting edge E-commerce platform, highly experienced buying team, agile warehouse systems and state of the art customer care centre provides customer with:
- Broader selection of products
- Superior buying experience
- On-time delivery of products
- Quick resolution of any concerns
Awards and recognition
Jabong.com won the “Online Retailer of the Year” award in the first eTailing India e-commerce industry awards. Jabong.com received the award for the ‘Most Impactful Launch of the year’ at ‘Pitch Brands 50 Awards 2013’.
According to The Brand Trust Report India Study – 2013 by Trust Research Advisory, Jabong ranked among the top 25 trusted Online brands in India. Jabong is among the top 3 ecommerce players in India when it comes to customer satisfaction.